Het Nieuwe Instituut is a space where everyone can feel welcome. We prioritize accessibility, so if you need personal assistance, kindly ask a member of our hospitality team or send an email in advance to: email@example.com. We are happy to help you!
For more information on our accessibility policy, please refer to our Code of Conduct.
Het Nieuwe Instituut has a disabled parking space. You can also consult the City of Rotterdam website for an overview of parking locations reserved for wheelchair users.
Het Nieuwe Instituut is easily accessible for wheelchairs, walkers and mobility scooters. All the exhibition halls and the Study Centre can be reached both by lift and via a ramp. Het Nieuwe Instituut has a wheelchair that disabled visitors can use.
Unfortunately, due to its original historic layout the Sonneveld House Museum is not accessible for wheelchairs or prams. People who use a wheelchair or who would rather not climb the stairs can experience the entire house in 3D, while listening to the audio tour, from the wheelchair-accessible ground-floor studio of Sonneveld House.
Guide dogs are welcome at Het Nieuwe Instituut.
Het Nieuwe Instituut has a wheelchair-accessible toilet on the ground floor.
All toilets in the institute are accessible to everyone regardless of sex, gender identity or expression.
Children and families
Children, young people and their families are welcome at Het Nieuwe Instituut. A baby-changing space is available on the ground floor. The café has highchairs for children.
The Gallery 3 space has a grid floor, meaning that visitors can see through it to the floor below. While the floor meets all relevant safety requirements, visitors with a fear of heights may be affected.
Virtually all gallery texts and other written materials in Het Nieuwe Instituut are available in two languages: English and Dutch. Occasionally, project-specific material is offered in a different language. Videos usually have subtitles. For activities, the working language (English or Dutch) is always specified. Hospitality team members can provide a further explanation of the content of texts on request. Unfortunately, Het Nieuwe Instituut is currently unable to provide a translation into Dutch Sign Language (NGT) or any other visual-manual language.
Depending on the current exhibition programme, visitors to Het Nieuwe Instituut can sometimes be confronted with large amounts of information in texts and images, accompanied by lights, sounds, vivid images and smells. Visitors can ask our hospitality team members for an up-to-date estimation of potential triggers.